Privacy Notice

I. What does this Privacy Notice cover

This notice sets out what personal data we collect, for what purposes and your rights in this respect.

This Privacy Notice provides you with information on the processing of your personal information by Daybreak Power Solutions Limited ("Daystar" herein), whether as using our services and/or purchasing products from Daystar which is a member of the Shell Group of companies.

This privacy notice explains, amongst other things, what personal data we process, for which purposes we process your personal data, for how long we hold your personal data for; how to access and update your personal data and where to go for further information or to lodge a complaint.

As well as this Privacy Notice, bespoke privacy notices and supplementary privacy statements may contain further information about how Shell is processing your personal data. These privacy notices may vary among the countries in which we operate to reflect local practices and applicable law requirements.

II. Special Notice - Processing children's personal data

If personal data of children is gathered this requires consent of the parent or guardian.

We do not intentionally collect personal data of individuals of those who are under 18 years old. Except in those cases where we organize educational events specifically designed for those under 18 years old. If you are under 18 years old (or a different age to reflect local legal requirement for minors) please do not send us your personal data.

Given that our products and services relate to driving, we assume you are over 18 years old. If you wish to contact us in a way which requires you to submit your personal data (such as for educational or innovation events) please ask your parent or guardian to do so on your behalf.

III. Who is responsible for any personal data collected

Daybreak Power Solutions Limited

2nd Floor (West Wing),

33b Mobolaji Johnson Avenue,

Alausa, Ikeja, Lagos,

Nigeria

Tel: +2348070315024

Website: https://www.daystar-power.com

IV. What personal data do we process

The categories of personal data we process.

We collect personal information about you as a customer. This may include:

Personal information that you provide to us: in using or purchasing our services, products or websites, you may provide us with personal information, including without limitation:

• Contact and identification information, such as name, address, telephone number, date of birth, e-mail address and other identification information
• When you choose to make a payment to us through our services, your payment-related information, such as credit card or other financial information, is collected and stored.
• Customer relationship information, such as customer service requests, inquiries, and complaints including information necessary to try to resolve the aforementioned
• Additional information as otherwise described to you at the point of collection or pursuant to your consent
• If you decide that you wish to apply for a job with us, you may submit your contact information and your resume. We will collect the information you choose to provide on your resume, such as your education and employment experience/history.

V. For what purposes do we process your personal data

We only process your personal data where we have a lawful basis and purpose to do so.

We process your personal data for the purposes of:

• providing our products our services to you
• managing your account, relationships.
• payment processing and financial account management
• account management including account verification (that is, ensuring that only you or someone you have authorized can access your account and information)
• customer service and development of our products and services
• detecting or preventing fraud
• customers audits or market surveys.

We will only process your personal data where we have a lawful basis to do so:

• only the personal data included in this privacy notice is processed
• in order to take steps at the request of an individual prior to entering a contract
• where it is necessary to comply with a legal or regulatory obligation to which we are subject to
• where it is necessary for the purposes of the legitimate interests, except where such interests are overridden by the interests or fundamental rights and freedoms of the individual/s
• (only if legally required) with the explicit consent of the individual
• in those cases where processing is based on consent, and subject to applicable local law which provides otherwise, you have the right to withdraw your consent at any time. This will not affect the validity of the processing prior to the withdrawal of consent

VI. What are the consequences of not providing your personal data

Personal data gathered by us for these processes either directly or indirectly is required in order to:

• fulfil legal requirements and/or which is required for entering a contract with a counter party and continuing to contract with that counter party
• maintain contact with business customers, suppliers and business partners, visitors to the website and investors

Failure to provide us with the information required will negatively affect our ability to communicate with you, or our ability to enter a contract with a counter party or continuing to contract with a counter party.

VII. Who will we share your personal data with

Your personal data are exclusively processed for the purposes referred to above and will only be shared on a strict need to know basis with:

• any company that is a member of our group of companies, which includes our parent company Shell Plc, where necessary for internal administrative purposes, corporate strategy, auditing and monitoring, sanctions screening and research and development
• we may also share your personal data with our group companies where they provide products and services to us that help us to provide products and services to you as our customer
• we may also share your data within our group of companies to offer you promotions or to inform you about charging related products and/or services. This is based on your marketing consent preferences and in all cases any marketing material will be sent to you by us only
• our authorized 3rd party agents, service providers and/or subcontractors
• a competent public authority, government, regulatory or fiscal agency where it is necessary to comply with a legal or regulatory obligation to which we are subject to or as permitted by applicable local law.
• on request of a party, we can forward your data to such party if such party has a legitimate interest to obtain your personal data. Parties who pay for your charge sessions on your behalf might have such a legitimate interest. We and the requesting party will conduct a legitimate interest assessment to determine whether and which information is shared

VIII. Transfers of your personal data to other countries

Your personal data may be transferred outside of your country, subject to appropriate safeguards.

Where your personal data have been transferred to companies within the Shell group and/or to authorized third parties located outside of your country we take organizational, contractual and legal measures to ensure that your personal data are exclusively processed for the purposes mentioned above and that adequate levels of protection have been implemented to safeguard your personal data. These measures include Binding Corporate Rules for transfers among the Shell group and for Shell companies in the European Union, European Commission approved transfer mechanisms for transfers to third parties as well as any additional local legal requirements. You can find a copy of Shell Binding Corporate Rules at https://www.shell.com/privacy.html or by contacting privacy-office-SI@shell.com.

IX. Security of your personal data

We are committed to safeguarding your personal data.

We have implemented technology and policies with the objective of protecting your privacy from unauthorised access and improper use. We may use encryption for some of our services, we apply authentication and verification process for access to our services and we regularly test, assess and evaluate the effectiveness of our security measures.

X. How long do we hold your personal data for

We will only hold your personal data for a defined period.

Any personal data that is required for the purposes of conclusion and execution of agreements with customers, suppliers and business partners will be held during the duration of the contractual relationship and up to 15 years after. For agreements which have a term of more than five years and for the purposes set out above, these agreements will be held for 35 years with effect from the commencement of the agreement.

Personal data gathered which relates the screening against publicly available or government issued sanctions lists and media sources, such personal data is held for no longer than 15 years after it was first gathered.

In all cases information may be held for a) a longer period of time where there is a legal or regulatory reason to do so (in which case it will be deleted once no longer required for the legal or regulatory purpose) or b) a shorter period where the individual objects to the processing of their personal data and there is no longer a legitimate purpose to retain it.

XI. Your rights in relation to your personal data

Your rights and how to exercise them.

We aim to keep our information as accurate as possible. You can request:

• access to your personal data
• correction or deletion of your personal data (but only where it is no longer required for a legitimate business purpose such as completing a retail transaction)
• that you no longer receive marketing communications
• that the processing of your personal data is restricted
• combining of your personal data from different sources to create a personal profile no longer takes place
• that you receive personal data that you have provided to us, in a structured, digital form to be transmitted to another party, if this is technically feasible

To make any rights requests please email us at privacy-office-SI@shell.com or call us on +234 908 810 6045 and we will aim to complete your request within 1 month.

XII. Who to contact if you have a query, concern or complaint about your personal data

If you have any issues, queries or complaints regarding the processing of your personal data, please contact us at: privacy-office-SI@shell.com with subject "privacy officer" or call Daystar Power on +234 908 810 6045 or contact Shell Nigeria Data Privacy Office on PT-SCiN-Privacy-Office@shell.com

Since we are part of the Shell Group, you may also contact the Shell Group Chief Privacy Office at Shell International B.V. The Hague, The Netherlands - Trade Register No. 27155369 Correspondence: PO Box 162, 2501 AN, The Hague, alternatively you can also email the Shell Group Chief Privacy Office at privacy-office-SI@shell.com

If you are unsatisfied with the handling of your personal data by Shell, then you have the right to lodge a complaint to the National Information Technology Development Agency whose address is No. 28, Port Harcourt Crescent, Off Gimbiya Street, P.M.B 564, Area 11 Garki, Abuja, Nigeria and/or the Nigerian Communication Commission whose address is lot 423 Aguiyi Ironsi Street, Maitama, Abuja, FCT 900271, Nigeria https://nitda.gov.ng

If you are unsatisfied with the handling of your personal data by us, you also have the right to lodge a complaint to the Shell Group regulator which is the Dutch Data Protection Authority. Please visit https://autoriteitpersoonsgegevens.nl/en for more information.

XIII. Changes to this Privacy Policy

Privacy notices are updated over time.

This Privacy Notice may change over time and was last updated on 14th April 2025.