I. What does this Privacy Notice cover

This Privacy Notice provides you with information on the processing of your personal information by Daystar PowerEnergy Solutions Limited (“Daystar” herein), whether as using our services and/or purchasing products from Daystar which is a member of the Shell Group of companies.

This privacy notice explains, amongst other things, what personal data we process, for which purposes we process your personal data, for how long we hold your personal data for; how to access and update your personal data and where to go for further information or to lodge a complaint.

As well as this Privacy Notice, bespoke privacy notices and supplementary privacy statements may contain further information about how Shell is processing your personal data. These privacy notices may vary among the countries in which we operate to reflect local practices and applicable law requirements.

II. Special Notice - Processing children’s personal data

We do not intentionally collect personal data of individuals of those who are under 18 years old. Except in those cases where we organize educational events specifically designed for those under 18 years old. If you are under 18 years old (or a different age to reflect local legal requirement for minors) please do not send us your personal data.

Given that our products and services relate to driving, we assume you are over 18 years old. If you wish to contact us in a way which requires you to submit your personal data (such as for educational or innovation events) please ask your parent or guardian to do so on your behalf.

III. Who is responsible for anypersonal data collected

IV. What personal data do we process

We collect personal information about you as a customer. This may include:

• Contact and identification information, such as name, address, telephone number, date of birth, e-mail address and other identification information
• When you choose to make a payment to us through our services, your payment-related information, such as credit card or other financial information, is collected and stored.
• Customer relationship information, such as customer service requests, inquiries, and complaints including information necessary to try to resolve the aforementioned
• Additional information as otherwise described to you at the point of collection or pursuant to your consent
• If you decide that you wish to apply for a job with us, you may submit your contact information and your resume. We will collect the information you choose to provide on your resume, such as your education and employment experience/history.

V. For what purposes do we process your personal data

• providing our products our services to you
• managing your account, relationships and marketing
• payment  processing and financial account management
• account management including account verification (that is, ensuring that only you or someone you have authorized can access your account and information)
• customer service and development of our products and services
• performance of and analysis of market surveys and marketing strategies
• promotions and contests offered to our customers
• detecting or preventing fraud
• customers audits or market surveys.

• only the personal data included in this privacy notice is processed
• in order to take steps at the request of an individual prior to entering a contract
• where it is necessary to comply with a legal or regulatory obligation to which we are subject to
• where it is necessary for the purposes of the legitimate interests, except where such interests are overridden by the interests or fundamental rights and freedoms of the individual/s
• (only if legally required) with the explicit consent of the individual
• in those cases where processing is based on consent, and subject to applicable local law which provides otherwise, you have the right to withdraw your consent at any time.This will not affect the validity of the processing prior to the withdrawal of consent

• storing, deleting or anonymising your personal data
• audits, investigations, dispute resolution or insurance purposes, litigation or defence of claims
• statistical, historical or scientific research
• legal and/or regulatory compliance

Screening

In addition, in order to comply with legal and regulatory obligations, to protect our assets and employees/contractors and specifically to ensure that we can comply with trade control, anti-money laundering and/or bribery and corruption laws and other regulatory requirements, we carry out screening (pre-contract and on aperiodic basis post-contract) on owners, shareholders and directors of ourBusiness customers, Suppliers and Business Partners. This screening takes place against publicly available, or government issued sanctions lists and media sources.

The screening does not involve profiling or automated decision making in relation to the counter parties or potential counter parties.

VI. What are the consequences of not providing your personal data

• fulfil legal requirements and/or which is required for entering a contract with a counter party and continuing to contract with that counter party
• maintain contact with business customers, suppliers and business partners, visitors to the website and investors

Failure to provide us with the information required will negatively affect our ability to communicate with you, or our ability to enter a contract with a counter party or continuing to contract with a counter party.

VII. Who will we share your personal data with

• any company that is a member of our group of companies, which includes our parent company Shell Plc, where necessary for internal administrative purposes, corporate strategy, auditing and monitoring, sanctions screening and research and development
• we may also share your personal data with our group companies where they provide products and services to us that help us to provide products and services to you as our customer
• we may also share your data within our group of companies to offer you promotions or to inform you about charging related products and/or services.This is based on your marketing consent preferences and in all cases any marketing material will be sent to you by us only
• our authorized 3^rd party agents, service providers and/or subcontractors
• a competent public authority, government, regulatory or fiscal agency where it is necessary to comply with a legal or regulatory obligation to which we are subject to or as permitted by applicable local law.
• on request of a party, we can forward your data to such party if such party has a legitimate interest to obtain your personal data. Parties who pay for your charge sessions on your behalf might have such a legitimate interest.We and the requesting party will conduct a legitimate interest assessment to determine whether and which information is shared

Shell Single View of the Customer

With the aim of ensuring you have a seamless experience with the Shell group and depending upon the nature of your engagement with Shell, we combine information gathered from the sources referred to above to create a personal profile of you. This enables you to interact with different Shell companies more easily and ensures we have the most up to date information about you in order to better develop services and products and to tailor offers relevant to your specific interests.

Please note however, you can control how Shell uses this information.You can opt out of having your personal data combined in this way. For further details please refer to section below: ‘Your rights in relation to your personal data’.

VIII. Transfers of your personal data to other countries

Where your personal data have been transferred to companies within theShell group and/or to authorized third parties located outside of your country we take organizational, contractual and legal measures to ensure that your personal data are exclusively processed for the purposes mentioned above and that adequate levels of protection have been implemented in order to safeguard your personal data. These measures include Binding Corporate Rules for transfers among the Shell group and for Shell companies in the EU, European Commission approved transfer mechanisms for transfers to third parties as well as any additional local legal requirements. You can find a copy of Shell BindingCorporate Rules at www.shell.com.ng/privacy.html or by contacting privacy-office-SI@shell.com

IX. Security of your personal data

We have implemented technology and policies with the objective of protecting your privacy from unauthorised access and improper use. We may use encryption for some of our services, we apply authentication and verification process for access to our services and we regularly test, assess and evaluate the effectiveness of our security measures.

X. How long do we hold your personal data for

Any personal data that is required for the purposes of conclusion and execution of agreements with customers, suppliers and business partners will be held during the duration of the contractual relationship and up to 15 years after. For agreements which have a term of more than five years and for the purposes set out above, these agreements will be held for 35 years with effect from the commencement of the agreement.

Personal data gathered which relates the screening against publicly available or government issued sanctions lists and media sources, such personal data is held for no longer than 15 years after it was first gathered.

In all cases information may be held for a) a longer period of time where there is a legal or regulatory reason to do so (in which case it will be deleted once no longer required for the legal or regulatory purpose) or b) a shorter period where the individual objects to the processing of their personal data and there is no longer a legitimate purpose to retain it.

XI. Your rights in relation to your personal data

• access to your personal data
• correction or deletion of your personal data (but only where it is no longer required for a legitimate business purpose such as completing a retail transaction)
• that you no longer receive marketing communications
• that the processing of your personal data is restricted
• combining of your personal data from different sources to create a personal profile no longer takes place
• that you receive personal data that you have provided to us, in a structured, digital form to be transmitted to another party, if this is technically feasible

To make any rights requests please email us at privacy-office-SI@shell.com or call us on +234 908 810 6045 and we will aim to complete your request within 1 month.

XII. Who to contact if you have a query, concern or complaint about your personal data

If you have any issues, queries or complaints regarding the processing of your personal data, please contact us at: privacy-office-SI@shell.com with subject “privacy officer” or call Daystar Power on +234 908 810 6045 or contact Shell Nigeria Data Privacy Office on PT-SCiN-Privacy-Office@shell.com

Since we are part of the Shell Group, you may also contact the ShellGroup Chief Privacy Office at Shell International B.V. The Hague, TheNetherlands - Trade Register No. 27155369 Correspondence: PO Box 162, 2501 AN,The Hague, alternatively you can also email the Shell Group Chief PrivacyOffice at privacy-office-SI@shell.com

If you are unsatisfied with the handling of your personal data by Shell, then you have the right to lodge a complaint to theNational Information Technology Development Agency whose address is No. 28,Port Harcourt Crescent, Off Gimbiya Street, P.M.B 564, Area 11 Garki, Abuja, Nigeria and/or the Nigerian Communication Commission whose address is lot 423 Aguiyi Ironsi Street, Maitama, Abuja, FCT 900271, Nigeria https://nitda.gov.ng

If you are unsatisfied with the handling of your personal data by us, you also have the right to lodge a complaint to the Shell Group regulator which is the Dutch Data Protection Authority. Please visit https://autoriteitpersoonsgegevens.nl/en for more information.

XIII. Changes to this Privacy Policy

This Privacy Notice may change over time and was last updated on 1^st January 2023.